Help centre
Guides, answers and how-tos.
Everything you need to get set up and get the most from Lumen.
Getting started
Up and running before lunch.
Four steps, about twenty minutes, and a real person on hand if you want one.
Create your workspace
Sign up and name your team. 2 min.
Import your data
Bring everything from spreadsheets or other tools. 8 min.
Invite your team
Add teammates with the right permissions. 3 min.
Go live
Publish your first project and share it. 5 min.
Want a hand getting set up?
Book a free onboarding call with a specialist.
Help centre
Everything you wanted to ask.
Cannot find the answer? Our team replies within a working day.
Contact supportProduct
No. Lumen removes the blank page and the repetitive edits. Writers keep the ideas, judgement and final say.
Yes. Upload a few examples and Lumen builds a voice profile your whole team can use.
Privacy & billing
Never. Your content is processed to serve you and is not used to train any shared model.
You pay per thousand words generated, with a generous free monthly allowance on every plan.